How to connect with the people of GCEC

David McGinnis Chief Executive Officer/General Manager
Tracy Begley Executive Assistant/Manager of Human Resources
Mike Rolandt Chief Financial Officer
Dennis Ferguson Manager of Overhead Construction
Doug Yates Manager of Underground Construction
Bruce Stevens Manager of Maintenance & Operations
Brenda Ashley Manager of Member Service
Jeff Smith Manager of Information & Technology
Michael Lauer Manager of Economic Development

Feel free to contact us locally at 903-482-7100 or toll free 800-967-5235 to speak directly to a member service representative.

Automated phone system for outages - 903-482-7111


Automated phone system for payments -844-252-5269 (toll free)

To speak to a payment representative on our secure payment line please call 903-712-7300.


Physical Address:

1096 N Waco
Van Alstyne TX

Mailing Address:

PO Box 548
Van Alstyne TX

Report Outage
Click the link to report any power outages in your area.

Service Order Request

Click the link to request service on an existing account.


New Account Application

Click the link to apply for new electric service.


Payment Locations

Click the link for a list of locations to make payment in person.


Click the link to make a payment on the behalf of another person.


Builders New/Temp/Perm Service Application
Click the link to complete the form for new home builders.

SmartHub/Pay Outage Services Energy Efficiency Safety Zone