How to connect with the people of GCEC

David McGinnis Chief Executive Officer/General Manager
Tracy Begley Executive Assistant/Manager of Human Resources
Mike Rolandt Chief Financial Officer
Dennis Ferguson Manager of Overhead Construction
Doug Yates Manager of Underground Construction
Bruce Stevens Manager of Maintenance & Operations
Jeff Smith Manager of Information & Technology
Michael Lauer Manager of Economic Development/Inside Operations

Feel free to contact us locally at 903-482-7100 or toll free 800-967-5235 to speak directly to a member service representative.

Automated phone system for outages - 903-482-7111


Automated phone system for payments -844-252-5269 (toll free)

To speak to a payment representative on our secure payment line please call 903-712-7300.


Physical Address:

14568 FM 121
Van Alstyne TX

Mailing Address:

PO Box 548
Van Alstyne TX

Report Outage
Click the link to report any power outages in your area.

Report a Street Light Issue
Click the link to report an issue with a street light.

Payment Locations

Click the link for a list of locations to make payment in person.


Click the link to make a payment on the behalf of another person.


Builders New/Temp/Perm Service Application
Click the link to complete the form for new home builders.

SmartHub/Pay Outage Street Lights Services Energy Efficiency Safety Zone