GCEC Grayson-Collin Electric Cooperative




Grayson Collin Communications

New Automated Response System now available...

GCEC is pleased to announce our new Automated Response System. The system has been implemented to assist our members by allowing them to enter outages, make payments, inquire on account balances, plus more via their touch tone phone. To access our automated response system for outages please dial 903-482-7111, for secure payments dial 844-252-5269. Because we strive to excel in personal service, our main number, 903-482-7100, will always be answered by our member services support staff.

Watch these informative and educational videos about your Co-op...

 

Follow Willie Wiredhand as he shows the unique operating principles that distinguish an electric cooperative from the typical public utility company, plus much more!

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Willie Wiredhand is on stage to share a few Touchstone Energy moments with cooperative members everywhere. Thanks to our members for being the best part of Grayson Collin Electric Cooperative!

 

Curtain Call: "It’s Your Touchstone Energy Cooperative 1”

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Curtain Call: "It’s Your Touchstone Energy Cooperative 2”

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Curtain Call: "It’s Your Touchstone Energy Cooperative 3”

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Curtain Call: "It’s Your Touchstone Energy Cooperative 4”

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GCEC has launched SmartHub, a new bill pay website!

The enhanced site allows all the functionality as before, but now has more options for researching billing and usage history as well as other options like setting up recurring drafts, reporting outages, and maintenance request to our member service department. The link can be found at the top of the menu bar on the right of this page.  Android and iOS apps are now available in the app market for smart phones and tablets.

If you have any questions regarding our new site, please call our member service department at 903-482-7100.

 

Co-op Connections will help your business connect with even more customers!

If you're a business owner, to an extent you have already felt the pinch of tougher economic times these days. What better way to stimulate your business than by becoming a Co-op Connections partner! By signing up to be a local participating business in the program, your business' exposure to hundreds of thousands more new customers is guaranteed while also strengthening relationships with your current customer base. Learn more about how easy it is to be a Co-op Connections partner today!
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One test everybody will dig!

It's always exciting when there's a big project on the horizon. But there are a few critical steps that everyone should consider before breaking ground on any new construction, fencing or structure project, and that's a “Dig Tess”! The consequences can be very dangerous, expensive and can put the brakes on everyone's progress. So take a moment to contact us before things get too far along to make sure you're in the safety zone!
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SmartHub/Pay Outage Services Energy Efficiency Safety Zone