Report An Outage

Let us know about an outage near you. If you need to report a street light that is out click here.

Use your registered SmartHub account or download the MyGCEC app, for iOS or for Android, to get started.

To report a new outage:

Text OUT to (855) 939-3826

To get outage updates:

Text STATUS to (855) 939-3826

Or log in to your MyGCEC Account

Or call our Automated Outage Line 903-482-7111 or Member Services 903-482-7100

New Outage Form

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