Report an Outage

Let us know about an outage near you. To report a street light issue, click here.

Outage Map

2
Outage
s
Last updated at
10:21 pm
April 30, 2025 10:21 PM

Use any of these methods to report an outage.

Use your MyGCEC account

The most effective way to report an outage.
  • Instantly see if you're already in an outage.
  • Let us know of a new outage in your area.
Sign In
To notify us of an outage*:

Text OUT to (855) 939-3826

To receive outage updates*:

Text STATUS to (855) 939-3826

*Make sure you're texting from the primary phone number listed on your account — that's how we find your service location.
Submit the form below to report an outage.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Call us at :

(903) 482-7100