Member Alerts
Stay up-to-date on important details regarding your power service and reported outages.
Recent Alerts
June 11, 2025 - South Collin County outage
5:05 A.M. - Our crews have found the cause of the outage; a snake on a voltage regulator in the substation. All power should be restored.
4:26 A.M. - We are aware of a large outage impacting some of our members in Southern Collin County. We have multiple members of our Operations teams and Crews dispatched to evaluate the outage and begin work towards restoration. We will update as we have more information.
June 8th, 2025 Storm Updates
12:11 P.M. - As of Noon today June 9, 2025 we have restored power to more than 20,000 and are continuing to work until all members are taken care of. At this time we have replaced 10 poles and will continue to find poles that will more than likely need to be replaced. There are reports of winds of about 76mph to 85mph wind speeds that impacted multiple parts of our service territory. There have also been reports of more than 100 mph winds in the Sherman and Luella area which we believe based off reports was tornadic as that part of our line is completely gone and will have to be rebuilt from the ground up. We also know that this storm has been covered nationwide as well as parts of the UK for the damange it has done Statewide. Our crews will continue to work until all members are restored and taken care of. We thank you for your understanding and patience as we work to get all members restored.
3:24 A.M. - Our crews and contract crews are working endlessly against the aftermath of the storms. Our team will continue to work and be here to field your calls as needed. We thank you for your understanding and patience as we continue towards full restoration.
11:14 P.M. - From our General Manager, David McGinnis "Crews have been assigned to each area affected by this evening’s severe thunderstorms. The storms affected much of our service area from the Red River through Grayson County and into southern Collin County. This resulted in power outages to over 13,000 members. We have restored service to about 4,000 members, and we plan to work until service is restored to everyone. In addition to our crews, we have additional contract crews assigned to help. We are getting reports of trees, water and other debris causing issues traveling some of the roads. Restoration efforts will be as quickly as possible without jeopardizing safety. We will provide updates as pertinent information is received, and we thank you for your patience and understanding."
10:43 P.M. - We have more than 12,000 members who are without power, and still have some storms moving through our southern portion of the service territory. With the warnings have been lifted, we have our all available linemen and crews working across our entire service territory. All outages are weather related from the storms and our team will work as safely and quickly as possible. We will be here until all members are taken care of.
9:10 P.M. - Good Evening GCEC Members! We are tracking the weather as it moves into our service territory and have taken all precautions and preparations possible given the forecast. We have called in all of our GCEC crews, we have our normal contract crews who work on our system often as well as additional aid from the same company who have came in from Louisiana. We are here for you and will continue to be until all members are taken care of.
Past Alerts
Southern Collin County Outage 5/28/2025
12:32 P.M. - All power has been restored. We thank you for your patiecne and understanding!
11:15 A.M. - All power has restored with the exception of a few members. Our crews will stay on site and working until all power is restored.
10:39 A.M. - Our crews are on site and have found the outage. Another provider has had their wire come down and is laying across GCEC lines. The other provider must remove their lines so we may safely restore power. We thank you for your patience as our crews work safely and quicky to restore all power.
10:10 A.M. - We are aware of approximately 2,000 members without power in Southern Collin County. We have crews assigned and will work as safely and quickly as possible and we appreciate your understanding.
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Memorial Day Storm Updates
3:30 P.M. - We have restored power to more than 11,000 members since storms moved in around 2:15 this morning. We still have a handful of members that are waiting on restoration. We have crews assigned to each of those individual outages and our operations team is working as safely and quickly as possible and will continue to work until all power is restored. We are continuing to monitor the weather that is forecasted to move in to our service area in the next couple of hours and will continue to serve our members if the need arises.
9:40 A.M. - As we continue through the early morning hours and into day break we have restored power back to nearly 10,000 members. Our crews have worked tirelessly through mutilated vegetation and high waters. We have every available Outside and Inside Operations team member working to aid in your power restoration. We will continue to work until all power is restored and we thank you for your patience and understanding as our team works as safely and quickly as possible.
2:33 A.M. - We currently have more than 11,000 members who are without power and we anticipate that number to increase as these storms move across our service territory. We have called in all of our Crews and Outside Operations for power restoration efforts to begin. We have also have contract crews who are here and ready to aid in major damage repairs. Our Member Service Representatives and Inside Operations team are logged on to field and answer your calls. We are here to serve you and ask for your patience and understanding as we work as safely and quickly as possible. We will give updates as they are available.
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5.21.25 Outage
We are aware of the outage impacting our members in our southern Collin County territory. This outage has been caused by a vehicle that went through a pole and broke it, knocking Oncor's line on top of ours and we are working with their crews to separate the two utilities. Power has been restored to some areas and we are working as safely and quickly as possible to find an alternate route for power until all power can be restored and the pole can be replaced.
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Storm outages from 5.17.25
We started our evening with approximately 2,400 members without power due to the storms that blew through our North and Northwest service territory. We have crews working through these outages and towards restoration. Our crews will continue to work until all power is restored. We are here for you and appreciate your understanding and patience.
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Office closing at 3 p.m. today, January 10, 2025
We will be closing our office today at 3 p.m. to ensure our co-op family is home before dark due to the weather and road conditions that will soon begin to freeze. Our dispatch will continue to monitor our system and our crews will continue to be on standby into the weekend if the need arises. If you do have an outage occur, you can call us at 903-482-7100. Stay safe and weather aware!
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Office Closing at 3 p.m. today, January 9, 2025
We will be closing our office today at 3 p.m. to ensure our co-op family is home before dark due to the weather and road conditions. Our dispatch will continue to monitor our system and our crews will continue to be on standby if the need arises. If you do have an outage occur, you can call us at 903-482-7100. Stay safe and weather aware!
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6.26.24
10:15 p.m. - We had a strong thunderstorm blow through the north west section of our service territory. This storm produced strong winds and pockets of large sized hail. Our crews are working towards restoration, they started with approximately 1,400 members out of power and are currently down to approximately 1,290 members. We have two broken poles in Sherwood Shores and another down line from those. We will continue to work as quickly and as safely possible until power is restored. We thank you for your understanding and patience.
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