Member Alerts

Stay up-to-date on important details regarding your power service and reported outages.

Recent Alerts
June 11, 2025 - South Collin County outage

5:05 A.M. - Our crews have found the cause of the outage; a snake on a voltage regulator in the substation. All power should be restored.

4:26 A.M. - We are aware of a large outage impacting some of our members in Southern Collin County. We have multiple members of our Operations teams and Crews dispatched to evaluate the outage and begin work towards restoration. We will update as we have more information.

June 8th, 2025 Storm Updates

12:11 P.M. - As of Noon today June 9, 2025 we have restored power to more than 20,000 and are continuing to work until all members are taken care of. At this time we have replaced 10 poles and will continue to find poles that will more than likely need to be replaced. There are reports of winds of about 76mph to 85mph wind speeds that impacted multiple parts of our service territory. There have also been reports of more than 100 mph winds in the Sherman and Luella area which we believe based off reports was tornadic as that part of our line is completely gone and will have to be rebuilt from the ground up. We also know that this storm has been covered nationwide as well as parts of the UK for the damange it has done Statewide. Our crews will continue to work until all members are restored and taken care of. We thank you for your understanding and patience as we work to get all members restored.

3:24 A.M. - Our crews and contract crews are working endlessly against the aftermath of the storms. Our team will continue to work and be here to field your calls as needed. We thank you for your understanding and patience as we continue towards full restoration.

11:14 P.M. - From our General Manager, David McGinnis "Crews have been assigned to each area affected by this evening’s severe thunderstorms.  The storms affected much of our service area from the Red River through Grayson County and into southern Collin County.  This resulted in power outages to over 13,000 members.  We have restored service to about 4,000 members, and we plan to work until service is restored to everyone.  In addition to our crews, we have additional contract crews assigned to help.  We are getting reports of trees, water and other debris causing issues traveling some of the roads.  Restoration efforts will be as quickly as possible without jeopardizing safety.  We will provide updates as pertinent information is received, and we thank you for your patience and understanding."

10:43 P.M. - We have more than 12,000 members who are without power, and still have some storms moving through our southern portion of the service territory. With the warnings have been lifted, we have our all available linemen and crews working across our entire service territory. All outages are weather related from the storms and our team will work as safely and quickly as possible. We will be here until all members are taken care of.

9:10 P.M. - Good Evening GCEC Members! We are tracking the weather as it moves into our service territory and have taken all precautions and preparations possible given the forecast. We have called in all of our GCEC crews, we have our normal contract crews who work on our system often as well as additional aid from the same company who have came in from Louisiana. We are here for you and will continue to be until all members are taken care of.

Past Alerts
9/6/2023 - The Electric Reliability Council of Texas has issued an EEA 2.

The Electric Reliability Council of Texas has issued an EEA 2. We urge all Grayson-Collin EC members to conserve electricity. At this time, there are no controlled outages. We continue to thank you for helping us all do our part in conserving electricity.

From ERCOT // "ERCOT has issued an Energy Emergency Alert 2 (EEA 2) due to low power reserves. There are no controlled outages at this time. Please safely reduce electric use and have a plan to stay safe in case outages become necessary. Visit ERCOT.com for more info."

Storm Update June 23, 2023

We are aware many of our members are without power. The storm that has blown through both Grayson and Collin Counties caused severe damage to multiple parts of our service area. We had 60 mph wind in northern Collin county as well as strong straight line winds and hail in both counties. At the height of the storm we had approximately 18,000 members without power. Our crews have restored nearly 10,000 members and will continue to work until all are restored. We appreciate your understanding and patience.

Voluntary Conservation Notice for June 20, 4pm–8pm

ERCOT has issued a Voluntary Conservation Notice for today, June 20, from 4 - 8 p.m. due to extreme heat and forecasted record demand. ERCOT is asking Texans to voluntarily reduce electric use, if safely able to do so. ERCOT is not in emergency operations. For more info, energy-saving tips, and to sign up for #TXANS notifications, visit https://bit.ly/3pdnMhH

Storm Update 6/15-16/2023

As we head into the night, we still have crews working around the clock. Our Mutual Aid reinforcements have arrived and are working along side our crews to get the power restored. We will continue to work through the night. We thank you for your understanding as we navigate your power restoration.

We've posted other updates, but this seemed to be getting a little dated.  As the day has progressed, members have reported more leaning poles, and upon inspection, most of them have been broken.  The crews are getting weary, but they are determined.  There are currently 326 outages affecting 7,500 members.  Mutual Aid reinforcements are headed our way.  We continue to thank you for your patience and understanding.

Daylight brings new energy to a bunch of tired line crews that have been working through the night to restore service.  In the past few hours, we've restored service to an additional 7,000 members; and the count continues to decline.  As of 7:30 AM there are still 10,000 members without service.  We continue to thank you for your patience and understanding.

As we near dawn, we have worked through the night to restore service.  We have experienced pole fires, fallen trees, broken poles, parts of barns or buildings tangled with the wires and two accidents with vehicles striking poles.  We continue to make progress - starting with 38,000 members without power at the peak, we have reduced this to 18,000.  We thank you for your patience and understanding as we continue our efforts.

3:40 A.M. Update - We are continuing to work throughout the early morning. Our crews are working as safely, efficiently and quickly as possible. Our crews are facing broken poles, poles on fire and downed lines. We are here for you, and will continue to work until we are able to restore power.

As of Midnight, all of our line crews, five contract crews and ten tree trimming crews have reported for duty and begun assessment of damages and restoration of service.  In total, we have well over 100 people working tonight.

11:00 PM Update - All crews are reporting to the office.  There are currently about 35,000 members without power.  We have reports of poles and wire down, trees blocking most county roads and other damage throughout the service area.  As we begin restoration efforts, we appreciate your understanding, cooperation and patience.  Please STAY AWAY from any downed lines.  Always assume they are dangerous.  You can see our outage map at www.gcec.net to check progress, but we anticipate longer than normal restoration times.

9:48 From General Manager/CEO David McGinnis

We are aware of outages throughout Grayson County and northern Collin County.  Much of our service area is currently under a Tornado Warning.  When it is safe for the crews, we will begin power restoration efforts.  Thanks for your understanding and patience.

8:56 p.m. : As storms continue to come across our service area, we know several of our communities are taking cover. We have prepared to our best ability and our employees are prepared to work as safely and as efficiently as Mother Nature will allow. Our employees are taking shelter and then will continue to work when the warnings have been lifted.