Stay up-to-date on important details regarding your power service and reported outages.
12:32 P.M. - All power has been restored. We thank you for your patiecne and understanding!
11:15 A.M. - All power has restored with the exception of a few members. Our crews will stay on site and working until all power is restored.
10:39 A.M. - Our crews are on site and have found the outage. Another provider has had their wire come down and is laying across GCEC lines. The other provider must remove their lines so we may safely restore power. We thank you for your patience as our crews work safely and quicky to restore all power.
10:10 A.M. - We are aware of approximately 2,000 members without power in Southern Collin County. We have crews assigned and will work as safely and quickly as possible and we appreciate your understanding.
3:30 P.M. - We have restored power to more than 11,000 members since storms moved in around 2:15 this morning. We still have a handful of members that are waiting on restoration. We have crews assigned to each of those individual outages and our operations team is working as safely and quickly as possible and will continue to work until all power is restored. We are continuing to monitor the weather that is forecasted to move in to our service area in the next couple of hours and will continue to serve our members if the need arises.
9:40 A.M. - As we continue through the early morning hours and into day break we have restored power back to nearly 10,000 members. Our crews have worked tirelessly through mutilated vegetation and high waters. We have every available Outside and Inside Operations team member working to aid in your power restoration. We will continue to work until all power is restored and we thank you for your patience and understanding as our team works as safely and quickly as possible.
2:33 A.M. - We currently have more than 11,000 members who are without power and we anticipate that number to increase as these storms move across our service territory. We have called in all of our Crews and Outside Operations for power restoration efforts to begin. We have also have contract crews who are here and ready to aid in major damage repairs. Our Member Service Representatives and Inside Operations team are logged on to field and answer your calls. We are here to serve you and ask for your patience and understanding as we work as safely and quickly as possible. We will give updates as they are available.
6:20 p.m. - All power should be restored.
5:40 p.m. - We are working with Oncor and have restored power to parts of McKinney east and are working to restore the rest as quickly and safely as possible. Underground equipment faulted and burnt up. We appreciate your patience and understanding.
4:30 p.m. - We are aware of the outage impacting our members in the McKinney East Service Area. This outage is a result from the metering point that we share with Oncor and is out on their side. We have our crews and operations team on site to investigate the issues causing the outage. We will update as we learn more.
It is with heavy hearts that we share the news of the untimely passing of a beloved coworker and dear friend. In honor and memory of Jake Waldrip and to allow our Co-op family the opportunity to pay their respects, Grayson-Collin Electric Co-op will be temporarily closed on Thursday, October 5th, 2023. We appreciate your understanding and support during this difficult time. We have Dispatchers ready to handle any outages that may occur. We will resume normal business operations on Friday, October 6th, 2023. Thank you for your understanding and sympathy during this challenging time. For more information, click here.
OUTAGE UPDATE
9:02 p.m. All power should be restored. We thank you all for your understanding.
8:02 p.m. We are aware of the outage affecting the Anna, Melissa and Stoney Point Areas. At this time the only information we have internally is that there is an issue with the the Transmission line that feeds the substation. We will update when we know more information. We have our operations team in the area, our dispatch team and member service representatives here to take your call. We understand the phone lines are busy due to the high influx of calls.
ERCOT has issued a Conservation Appeal for today, Sept. 7, from 5 – 9 p.m. CT. Operating reserves are expected to be low this afternoon due to continued high temperatures, high demand, low wind, and declining solar power generation into the afternoon and evening hours. We request Texas businesses and residents conserve electricity use, if safe to do so. For more information, energy-saving tips, and to sign up for #TXANS emails, visit: bit.ly/3PbaCus. You can monitor grid conditions on ercot.com and the app.
The Electric Reliability Council of Texas has issued an EEA 2. We urge all Grayson-Collin EC members to conserve electricity. At this time, there are no controlled outages. We continue to thank you for helping us all do our part in conserving electricity.
From ERCOT // "ERCOT has issued an Energy Emergency Alert 2 (EEA 2) due to low power reserves. There are no controlled outages at this time. Please safely reduce electric use and have a plan to stay safe in case outages become necessary. Visit ERCOT.com for more info."
We are aware many of our members are without power. The storm that has blown through both Grayson and Collin Counties caused severe damage to multiple parts of our service area. We had 60 mph wind in northern Collin county as well as strong straight line winds and hail in both counties. At the height of the storm we had approximately 18,000 members without power. Our crews have restored nearly 10,000 members and will continue to work until all are restored. We appreciate your understanding and patience.