Member Alerts

12:32 P.M. - All power has been restored. We thank you for your patiecne and understanding!

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11:15 A.M. - All power has restored with the exception of a few members. Our crews will stay on site and working until all power is restored.

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10:39 A.M. - Our crews are on site and have found the outage. Another provider has had their wire come down and is laying across GCEC lines. The other provider must remove their lines so we may safely restore power. We thank you for your patience as our crews work safely and quicky to restore all power.

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10:10 A.M. - We are aware of approximately 2,000 members without power in Southern Collin County. We have crews assigned and will work as safely and quickly as possible and we appreciate your understanding.

3:30 P.M. - We have restored power to more than 11,000 members since storms moved in around 2:15 this morning. We still have a handful of members that are waiting on restoration. We have crews assigned to each of those individual outages and our operations team is working as safely and quickly as possible and will continue to work until all power is restored. We are continuing to monitor the weather that is forecasted to move in to our service area in the next couple of hours and will continue to serve our members if the need arises.

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9:40 A.M. - As we continue through the early morning hours and into day break we have restored power back to nearly 10,000 members. Our crews have worked tirelessly through mutilated vegetation and high waters. We have every available Outside and Inside Operations team member working to aid in your power restoration. We will continue to work until all power is restored and we thank you for your patience and understanding as our team works as safely and quickly as possible.

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2:33 A.M. - We currently have more than 11,000 members who are without power and we anticipate that number to increase as these storms move across our service territory. We have called in all of our Crews and Outside Operations for power restoration efforts to begin. We have also have contract crews who are here and ready to aid in major damage repairs. Our Member Service Representatives and Inside Operations team are logged on to field and answer your calls. We are here to serve you and ask for your patience and understanding as we work as safely and quickly as possible. We will give updates as they are available.

We are aware of the outage impacting our members in our southern Collin County territory. This outage has been caused by a vehicle that went through a pole and broke it, knocking Oncor's line on top of ours and we are working with their crews to separate the two utilities. Power has been restored to some areas and we are working as safely and quickly as possible to find an alternate route for power until all power can be restored and the pole can be replaced.

We started our evening with approximately 2,400 members without power due to the storms that blew through our North and Northwest service territory. We have crews working through these outages and towards restoration. Our crews will continue to work until all power is restored. We are here for you and appreciate your understanding and patience.

9:47 a.m. - We are aware of the outage that is impacting our members in Anna and Melissa. We have our crews on sight to asses and fix the damage. We have found the issue and will be working towards restoration.

We will be closing our office today at 3 p.m. to ensure our co-op family is home before dark due to the weather and road conditions that will soon begin to freeze. Our dispatch will continue to monitor our system and our crews will continue to be on standby into the weekend if the need arises. If you do have an outage occur, you can call us at 903-482-7100. Stay safe and weather aware!

We will be closing our office today at 3 p.m. to ensure our co-op family is home before dark due to the weather and road conditions. Our dispatch will continue to monitor our system and our crews will continue to be on standby if the need arises. If you do have an outage occur, you can call us at 903-482-7100. Stay safe and weather aware!

10:15 p.m. - We had a strong thunderstorm blow through the north west section of our service territory. This storm produced strong winds and pockets of large sized hail. Our crews are working towards restoration, they started with approximately 1,400 members out of power and are currently down to approximately 1,290 members. We have two broken poles in Sherwood Shores and another down line from those. We will continue to work as quickly and as safely possible until power is restored. We thank you for your understanding and patience.